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Terms and Conditions
Terms and Conditions
Welcome to AZFADES LTD ! These Terms and Conditions govern your use of our website and services. By accessing our website or booking an appointment, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Appointments and Cancellations
a. Appointments can be booked through our website, phone, or in person.
b. We require at least 24 hours' notice for cancellations or rescheduling.
c. Late arrivals may result in a shortened service or rescheduling at our discretion.
d. No-shows may be subject to a fee or refusal of future bookings.
2. Pricing and Payments
a. All prices are listed on our website and are subject to change without prior notice.
b. Payment is due at the time of service.
c. Any promotional offers or discounts are subject to specific terms and may be withdrawn at any time.
d. We reserve the right to refuse service for non-payment or fraudulent transactions.
3. Refunds and Complaints
a. We strive to provide excellent service. If you are dissatisfied, please contact us within 14 days of your appointment.
b. Refunds or re-dos are provided at our discretion and only in cases where our service did not meet reasonable expectations.
c. No refunds will be issued for dissatisfaction based on personal preference after a completed service.
4. Health and Safety
a. We maintain high hygiene standards and expect clients to arrive in a clean condition.
b. If you have any scalp conditions, infections, or other health concerns, please inform your barber before the service.
c. We reserve the right to refuse service to anyone displaying symptoms of contagious illnesses.
5. Website Use
a. The content on our website is for informational purposes only. We do not guarantee its accuracy or completeness.
b. Unauthorized use of this website may result in a claim for damages or legal action.
c. We may include links to third-party websites for convenience but do not endorse or take responsibility for their content.
6. Privacy Policy
a. We collect and store personal data in accordance with our Privacy Policy.
b. Your information will not be shared with third parties except as required by law or with your consent.
7. Liability Disclaimer
a. We are not liable for any injuries, allergic reactions, or damages resulting from our services unless caused by proven negligence.
b. Clients assume all risks associated with haircuts, beard trims, and other grooming services.
c. In no event shall our liability exceed the cost of the service provided.
8. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.
Return and Refund Policy
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
1. Services Refund Policy
a. Due to the nature of our services, we do not offer refunds for completed haircuts, beard trims, or other grooming services.
b. If you are dissatisfied with a service, please inform us within 14 days, and we will do our best to address your concerns.
c. Complimentary adjustments may be provided at the discretion of management within a reasonable timeframe.
2. Product Return and Refund Policy
a. Products purchased in-store or online can be returned within 14 days of purchase for a refund or exchange, provided they are unused, unopened, and in their original packaging.
b. We do not accept returns on opened or used products due to hygiene reasons.
c. Proof of purchase (receipt or order confirmation) is required for all returns and exchanges.
d. Refunds will be issued in the original form of payment. Processing time may vary depending on the payment provider.
3. Defective or Incorrect Products
a. If you receive a defective or incorrect product, please contact us within 14 days of purchase with proof of the issue.
b. We will offer a replacement or full refund, including any applicable shipping costs, if the issue is verified.
c. Damaged items due to misuse or mishandling are not eligible for a refund or exchange.
4. Refund Processing Time
a. Refunds will be processed within 30 business days upon approval.
b. The time it takes for funds to appear in your account depends on your payment provider.
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